Services
UX + UI Design
Accessibility Audit
WCAG Compliance
Web & app Development
Company size
20,000+ employees
Overview
Overview
Overview
Eclat presents a contemporary approach to work. Where service meets style with uniquely curated, members-only spaces that seamlessly blend inspiring architecturally-designed amenities and bespoke private offices with iconic culture and first-class service. Evolving the workspace by infusing hospitality at a fundamental level.
Exo Digital delivered a customised, customer centric application that is unique within the market. The Eclat application represents their ethos of hospitality and design.
Eclat presents a contemporary approach to work. Where service meets style with uniquely curated, members-only spaces that seamlessly blend inspiring architecturally-designed amenities and bespoke private offices with iconic culture and first-class service. Evolving the workspace by infusing hospitality at a fundamental level.
Exo Digital delivered a customised, customer centric application that is unique within the market. The Eclat application represents their ethos of hospitality and design.
Eclat presents a contemporary approach to work. Where service meets style with uniquely curated, members-only spaces that seamlessly blend inspiring architecturally-designed amenities and bespoke private offices with iconic culture and first-class service. Evolving the workspace by infusing hospitality at a fundamental level.
Exo Digital delivered a customised, customer centric application that is unique within the market. The Eclat application represents their ethos of hospitality and design.
Challenge
Challenge
Challenge
Exo Digital built a bespoke customer driven mobile app to support the Eclat vision of a radically different approach to workspaces. Design is at the core of this development to showcase the unique offering Eclat has created.
The technology solution must be able to scale as Eclat has ambitions to expand to other locations, nationally and internationally.
Exo Digital built a bespoke customer driven mobile app to support the Eclat vision of a radically different approach to workspaces. Design is at the core of this development to showcase the unique offering Eclat has created.
The technology solution must be able to scale as Eclat has ambitions to expand to other locations, nationally and internationally.
Our Proposal
Our Proposal
Our Proposal
Discovery
Discovery
Discovery
Brand Strategy
Brand Strategy
Brand Strategy
Creative Direction
Creative Direction
Creative Direction
Tone of Voice
Tone of Voice
Tone of Voice
App Design
App Design
App Design
App Development
App Development
App Development
Motion Design
Motion Design
Motion Design
3rd Party Integrations
3rd Party Integrations
3rd Party Integrations
Exo Digital initially completed 2-week immersive discovery for the end-to-end customer journey. Personas were developed to understand each journey. Research and data were key drivers of the project to deliver a seamless experience that integrated multiple touch points.
Using Agile delivery teams, we implemented a 7 sprint plan, establishing a regular cadence to deliver functionality throughout the product development cycle. We established consistent ceremonies that drove the level of engagement that we had with their product teams on a daily and weekly basis. Our practice leads were always heavily involved in key decisions with leadership support included.
The Eclat team thrived working this way throughout the project. The Exo team blended with the Eclat team, delivering consistently and managing scope and back log effectively. We managed the integrations of all third-party technologies as well as the negotiations with those providers — ensuring the experience was seamless and pain-free for Eclat.
Exo Digital initially completed 2-week immersive discovery for the end-to-end customer journey. Personas were developed to understand each journey. Research and data were key drivers of the project to deliver a seamless experience that integrated multiple touch points.
Using Agile delivery teams, we implemented a 7 sprint plan, establishing a regular cadence to deliver functionality throughout the product development cycle. We established consistent ceremonies that drove the level of engagement that we had with their product teams on a daily and weekly basis. Our practice leads were always heavily involved in key decisions with leadership support included.
The Eclat team thrived working this way throughout the project. The Exo team blended with the Eclat team, delivering consistently and managing scope and back log effectively. We managed the integrations of all third-party technologies as well as the negotiations with those providers — ensuring the experience was seamless and pain-free for Eclat.
The Solution
The Solution
01
Research
Research
From the initial research, Exo Digital designed prototypes for Eclat to investigate. We then iterated on the chosen design using customer feedback to deliver a polished concept for delivery.
From the initial research, Exo Digital designed prototypes for Eclat to investigate. We then iterated on the chosen design using customer feedback to deliver a polished concept for delivery.
02
Replicable solution
with scalability
Replicable solution with scalability
Replicable solution
with scalability
During the research and build phase, we were always aware that we would need to scale the solution as Eclat opened more offices in Australia and overseas. This is built into the solution.
During the research and build phase, we were always aware that we would need to scale the solution as Eclat opened more offices in Australia and overseas. This is built into the solution.
03
End-to-end product experience with React Native Development
End-to-end product experience with React Native Development
We have created a seamless user experience that is like no other workspace application. Eclat members have a unique booking system in their smart devices that gives them complete control over the Eclat environment, fusing a curated professional experience with hospitality and community at its heart.
We have created a seamless user experience that is like no other workspace application. Eclat members have a unique booking system in their smart devices that gives them complete control over the Eclat environment, fusing a curated professional experience with hospitality and community at its heart.
Our Proposal
Our Proposal
Our Proposal
Immersive discovery
Immersive discovery
8 user interviews
3 customer journeys and personas
Service blueprint for delivery of all Eclat functions
Qualitative and quantitative data to support business decisions
Technology selection
Partner selection and integration
8 user interviews
3 customer journeys and personas
Service blueprint for delivery of all Eclat functions
Qualitative and quantitative data to support business decisions
Technology selection
Partner selection and integration
Design workshops
Designing and planning for success. The initial workshop focused on alignment of goals and objectives of the Eclat team. It captured information that was used to build the approach and informed the design of interviews to understand the choices that a person makes, defining traits and identifying needs.
Designing and planning for success. The initial workshop focused on alignment of goals and objectives of the Eclat team. It captured information that was used to build the approach and informed the design of interviews to understand the choices that a person makes, defining traits and identifying needs.
UI & UX Design
Design system
Design system
Eclat’s design system reflects their elite, innovative and hospitality focused nature to connect with clients seeking a refined professional experience. With a UI kit and design system built specifically for Eclat, we provided Figma components, text styles, motion guidelines and colour palette to allow designers to work faster and provide a way for Eclat to iterate design into the future.
Eclat’s design system reflects their elite, innovative and hospitality focused nature to connect with clients seeking a refined professional experience. With a UI kit and design system built specifically for Eclat, we provided Figma components, text styles, motion guidelines and colour palette to allow designers to work faster and provide a way for Eclat to iterate design into the future.
Bespoke Experience
Bespoke Experience
The information gathered from client interviews was synthesised and the output used to develop guidelines for the design of prototypes.
The information gathered from client interviews was synthesised and the output used to develop guidelines for the design of prototypes.
Web & App Development
Web & App Development
Custom-made Technology
Custom-made Technology
To power the Eclat ecosystem, we introduced a registration portal to allow the closed door registration process and based the mobile solution on the existing Passport app. However, these technology solutions were extensively customised to suit the ethos of the Eclat brand. For users, the app is an Eclat product, rather than two technology solutions.
To power the Eclat ecosystem, we introduced a registration portal to allow the closed door registration process and based the mobile solution on the existing Passport app. However, these technology solutions were extensively customised to suit the ethos of the Eclat brand. For users, the app is an Eclat product, rather than two technology solutions.
3rd Party Integrations
3rd Party Integrations
We managed the integrations of all third-party technologies as well as the negotiations with those providers — ensuring the experience was seamless and pain-free for Eclat. We consulted on the technology required to ensure the customer experience, delivering a bespoke workspace environment.
We managed the integrations of all third-party technologies as well as the negotiations with those providers — ensuring the experience was seamless and pain-free for Eclat. We consulted on the technology required to ensure the customer experience, delivering a bespoke workspace environment.
The Result
The Result
Jesse H.
CEO
“The Exo Digital team has been a joy to work with and we look forward to evolving our technologies and components over the next few years. Eclat is a culture, a lifestyle and a curated economy of brilliant people. Exo Digital has helped us to select, design and build a technology solution that exceeds our business objectives.”
“The Exo Digital team has been a joy to work with and we look forward to evolving our technologies and components over the next few years. Eclat is a culture, a lifestyle and a curated economy of brilliant people. Exo Digital has helped us to select, design and build a technology solution that exceeds our business objectives.”
Redefine the way you build products that convert
Our production services cater to all your business needs.
Lets work together
Redefine the way you build products that convert
Our production services cater to all your business needs.
Lets work together
Redefine the way you build products that convert
Our production services cater to all your business needs.
Lets work together
